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    Incanto Center Zen Bar Incanto Mall Galleria Incanto Kitchen & Bar

    Incantoloyalty program



    Earn reward points every time you dine at  any of our restaurants Incanto, Incanto Mall Galleria, or ZEN sushi and bar. Points can be used as free drinks, food or other gifts, as described below.

    All our customers are invited to take part. Anyone who already has a loyalty card entitling discount , will automatically be included in the program to collect reward points after 01.11.2014. Every point is valid only at the restaurant earned.

    Reward points

    1. To collect award points, you should present your card before checkout each time when you pay.
    2. Only one card can be used for a transaction.
    3. For each 1 lev spent, you get 1 point. Sometimes, Incanto restaurant can add bonus points for various special or promoted products that will be announced on our website.
    4. Points do not have monetary value.
    5. Reward points that are not used within a year of their accumulation, lose their value.



    Valueof points

    • 150 points = free dessert
    • 300 points = individually designed “Incanto” coffee mug
    • 600 points = 1 bottle of good quality Italian wine
    • 1000 points = gift voucher worth 50 lv.
    • 1500 points = gift voucher worth 100 lv.
    • 2000 points = gift voucher worth 150 lv.
    • 3000 points = specially organised sushi and tapas party with one bottle of Moët & Chandon champagne at Zen asian cuisine sushi & bar for 4 people.
      * reservation is required

    General terms and conditions

    • The loyalty card is not a credit card. It is a method for tracking the visits of our guests. The card is for individual use only and should not be given to another person. The accumulated points cannot be given away or combined with another card’s points. The points cannot be credited to companies. The card must always be presented prior to checkout.
    • Your loyalty card enables you to use 5% discount on all dishes and services offered at Incanto restaurants. After reaching 2,000 points, your card will automatically switch to a 10% discount.
    • All customers who already have a loyalty card, as well as all new card holders, can use the current discount in another place of ours – Food & Culture Coffee Bar, located in GALLERIA MALL, BURGAS. The consumption of products here does not accumulate reward points on your card.
    • The points are earned for a calendar year. One point is accumulated for each lev spent (excluding tip) in all Incanto restaurants. You cannot earn points when you purchase a Gift card/voucher. The points have no monetary value and can be earned at each visit of Incanto restaurants.
    • All card holder participants are solely responsible for any tax liability related to the participation in the program.
    • Participants must be at least 18 years of age.
    • Incanto restaurants reserves their right to suspend and cancel the accumulated points of each participant, if they considers that the card holder abuses the program.
    • Incanto restaurants reserves their right to terminate the program or modify these Terms and conditions, the rules or compensations for participation, in whole or in part, at any time with or without notice. Incanto restaurants can also withdraw, reduce or delete the number of points required to win a prize or to change the number or type of the offered prizes. Incanto restaurants will have the final decision on all disputes related to the prizes.
    • By completing your profile, you agree with the terms and conditions of the loyalty program. All terms and conditions can be changed at any time, at the discretion of the management of Incanto restaurants.

    If you do not already have a loyalty card, we can issue one within 10 business days

     New card Reissue a card